How “Agency Performance Data” Leads to Improved Decision Making

With CredCorp’s exclusive feature: Agency Performance Insights, businesses gain a clear, real-time view of how their BGV partners are performing.

Whenever someone learns about this feature, the first question they ask is: "What kind of insights do we gain, and how can we leverage them to benefit our organization?"

That’s exactly what this article explores.

These Insights: Do They Really Make a Difference?

Agency performance insights make it easier to identify reliable partners, address underperformance, and make better decisions when managing or selecting vendors.

Visibility into each stage of the verification process allows teams to quickly spot where delays are happening. This enables faster intervention, helping keep checks on track and ensuring timelines are not impacted.

Using these insights, and other key features of CredCorp, an organization can reduce up to 26% of their spend on BGV annually.

Let’s explore the insights CredCorp provides that can empower your organization to make more informed and effective decisions.

What Kind of Insights Do We Get Access to?

Now that we’ve understood the impact, let’s look at the specific insights that actually drive these outcomes.

1. Turnaround Time (TAT) Analysis

Get a clear view of how long each agency takes to complete different types of checks. This helps you identify consistent delays, compare vendor efficiency, and set realistic expectations for hiring timelines.

2. Case Volume & Workload

Understand how many cases each partner is handling and how efficiently they’re processing them. This is especially useful when scaling hiring, as it allows you to distribute workload more strategically.

3. Delay and Bottleneck Identification

Pinpoint exactly where delays are occurring, whether it's because of the candidate the agency or delays from your own team, you get to know all that with the power of data. This level of visibility enables faster intervention before delays impact onboarding.

4. Partner-wise Performance Benchmarking

Compare agencies side-by-side using standardized metrics. This makes it easier to identify top-performing partners and make informed decisions about vendor allocation and more.

5. Cost Efficiency Insights

Track spend across vendors and identify areas where inefficiencies may be increasing costs. With this data, you can optimize vendor usage and negotiate better terms based on performance.

What Makes This Feature Exclusive to CredCorp

With CredCorp, we integrate your entire BGV workflow onto a single dashboard, which includes bringing all your BGV Agency Partners onto the CredCorp platform.

As we write this, we are the world’s first and only BGV management platform designed specifically for employers.

This also means that to get all your agencies on one platform, you either have to build your own internal software, which requires monetary resources, R&D investments, and a boatload of time or try CredCorp.

With everything centralized in one place, we generate a unified set of data that allows for powerful comparisons and insightsWith these insights, businesses can take more informed actions, identify underperforming partners, address delays early, and set clear expectations around quality and timelines.
To top this, employers can even penalize BGV partners based on delays, or poor reporting quality. It creates a more accountable and performance-driven ecosystem.

All in all, the feature helps businesses move from a place of limited visibility to them being in complete control of their BGV process.

Key Takeaways:

• Agency Performance Insights provides crucial clarity by offering a comprehensive view of what's in progress, TAT for cases, reporting quality, and more.
• This visibility helps you quickly identify what’s working, where delays are occurring, and which partners are consistently delivering.
• As a result, businesses can take timely action, manage partners more effectively, and keep hiring processes on track.