Same Process, Same BGV Agencies
But With 54% Faster Execution Cycle
Introducing CredCorp - the world’s first and only BGV SaaS platform designed for employers
A Digital Transformation Layer
That Simplifies BGV Operations
Onboarding
Agency(ies)
- Onboard existing BGV agencies
- Define contract-based workflows, rate cards, packages, timeline and penalization policies
Automated
Workflows
- Design and implement rule-based automated workflows for efficient process management
- Configure your BGV policies, assign users, and connect internal systems
Case
Management
- Import cases in bulk or pull directly via HRMS/ATS integrations
- Collect documents via candidate portal, manage insufficiency, auto assign to agency
Live
Tracking
Receive real-time updates for all activities related to the case performed by any party, whether it's the candidate or the agency
Performance
Analytics
- Analyze agency performance using over 8 key metrics, including open cases, closed cases, and insufficiencies
- Advanced filtering options for deeper insights
Billing
and Penalty
- Get a monthly billing summary to assist with billing reconciliation
- Enforce penalties for delays and quality issues in reports, and monitor invoice and case payments
Designed Around How
Employers Work,
Not How BGV Agencies Operate
Built to Handle
High-Volume BGV Operations
Case Initiation
Automated case allocation based on predefined rules
Data Collection
OCR-enabled candidate portal for smooth and accurate data collection
Automated Reminder to Candidate
Efficient follow-up processes via email, WhatsApp and SMS
Billing Summary
Agency-specific billing reports with pre-calculation penalties for reconciliation
HRMS/ATS Integrations
Integration with internal systems like HRMS, ATS and other enterprise tools
Split Case
Distribute case components across agencies for optimized outcomes
Resource Center
From guides and tutorial, to case studies and FAQs - find everything you need to know about CredCorp
Interested in Taking
a Walkthrough?
We are Credentia
We are innovators of world-first SaaS solutions that streamline the process of background verification for good
Frequently Asked Questions
CredCorp is not a marketplace for BGV agencies, nor does it perform verification itself. It is a centralised management dashboard that connects the employer, BGV agencies and candidates on a single platform.
The goal is to streamline communication and workflows across the system, making the process of BGV faster, transparent and easier to manage from an employer’s perspective.
The goal is to streamline communication and workflows across the system, making the process of BGV faster, transparent and easier to manage from an employer’s perspective.
CredCorp is not a marketplace for BGV agencies, nor does it perform verification itself. It is a centralised management dashboard that connects the employer, BGV agencies and candidates on a single platform.
Apart from being a BGV management software, it also flips the traditional process - and makes it employer-focused.
Instead of agencies controlling the workflow, employers now have full power to manage multiple BGV agencies from a single portal, overseeing every case, streamlining communications, and ultimately making the process 2X faster.
Apart from being a BGV management software, it also flips the traditional process - and makes it employer-focused.
Instead of agencies controlling the workflow, employers now have full power to manage multiple BGV agencies from a single portal, overseeing every case, streamlining communications, and ultimately making the process 2X faster.
HRMS platforms are built with multiple modules to manage the complete hiring process across various stages of the employee hiring lifecycle. And we completely agree that an HRMS is essential, no other system can or should replace it.
While that is true, we cannot overlook the fact that Background Verification (BGV), a critical aspect of the hiring process, cannot be effectively managed with a low-priority, feature-limited module.
In contrast, CredCorp is dedicated solely to one process - BGV management - and it focuses exclusively on serving employers.
By dedicating the entire platform to BGV operations, CredCorp offers deeper control, visibility, automation, and accountability than a generic HRMS module can provide.
On top of everything, it’s recommended that you use CredCorp alongside HRMS for better results. And yes! CredCorp offers seamless integration with HRMS systems enabling two-way document push.
While that is true, we cannot overlook the fact that Background Verification (BGV), a critical aspect of the hiring process, cannot be effectively managed with a low-priority, feature-limited module.
In contrast, CredCorp is dedicated solely to one process - BGV management - and it focuses exclusively on serving employers.
By dedicating the entire platform to BGV operations, CredCorp offers deeper control, visibility, automation, and accountability than a generic HRMS module can provide.
On top of everything, it’s recommended that you use CredCorp alongside HRMS for better results. And yes! CredCorp offers seamless integration with HRMS systems enabling two-way document push.
If your internal BGV processes are running smoothly, that's fantastic, and we respect the efficiency of your approach. However, our insights paint a different picture.
Through extensive research and hands-on experience with organizations managing high-volume BGV operations, we’ve identified key challenges such as slow and inaccurate document collection, inconsistent communication, and a lack of standardization in reporting formats across various agencies.
This is a common issue, and there’s a good chance it exists in your system as well, but for some reason, it hasn’t surfaced yet.
CredCorp is built to tackle these challenges head-on, resolving issues within the BGV process through intelligent workflows and automation.
Through extensive research and hands-on experience with organizations managing high-volume BGV operations, we’ve identified key challenges such as slow and inaccurate document collection, inconsistent communication, and a lack of standardization in reporting formats across various agencies.
This is a common issue, and there’s a good chance it exists in your system as well, but for some reason, it hasn’t surfaced yet.
CredCorp is built to tackle these challenges head-on, resolving issues within the BGV process through intelligent workflows and automation.
The penalty parameters are set by the employer during agency onboarding. Once configured, penalties are automatically calculated and reflected in the monthly billing summaries.
It is up to the employer to enforce or waive these penalties, as they have the ability to revoke them if needed.
The penalty values can be configured in two ways:
It is up to the employer to enforce or waive these penalties, as they have the ability to revoke them if needed.
The penalty values can be configured in two ways:
- By Quality: If the verification report fails quality checks.
Example: If the case fee is ₹1,000 and the report has missing employment verification details, a ₹70 penalty (7%) may be applied. - By Turnaround Time (TAT): If the case exceeds the agreed TAT, a penalty of some “X” amount, of the case fee per day is applied.
Example: If the TAT is 5 days but the case is delivered in 7 days, and the penalty is 3% per day on a ₹1,000 case, a ₹60 penalty is applied for the delay.
As an employer working with multiple agencies - let's say five in this case - you’re tasked with handling five different portals, each with its own interface, processes, and limitations.
On top of that, these portals usually follow the agency’s workflow and often offer only a few basic features - that are rarely aligned with or beneficial to the employer’s workflow.
Not only is this time-consuming, but it also becomes a difficult-to-manage process.
As the service benefactor, who is paying for the service, you should be at ease. But more often than not, that’s not the case. Instead, you’re overloaded with multiple portals, manual follow-ups, and countless other challenges.
CredCorp flips the entire process in favour of the employers. Instead of adapting to each agency’s workflow, it puts control in the employer’s hands.
On top of that, these portals usually follow the agency’s workflow and often offer only a few basic features - that are rarely aligned with or beneficial to the employer’s workflow.
Not only is this time-consuming, but it also becomes a difficult-to-manage process.
As the service benefactor, who is paying for the service, you should be at ease. But more often than not, that’s not the case. Instead, you’re overloaded with multiple portals, manual follow-ups, and countless other challenges.
CredCorp flips the entire process in favour of the employers. Instead of adapting to each agency’s workflow, it puts control in the employer’s hands.
Onboarding an existing BGV partner involves several key stages.
First, we verify if the partner is already registered on the platform. If not, an invitation to join the platform is sent. If/when the partner is already registered, an invitation to link with the employer is sent.
Once linked, they gain access to the agency dashboard, enabling them to manage their operations with the employer - which is you in this case. Additionally, agencies can be unlinked and relinked as needed through CredCorp.
First, we verify if the partner is already registered on the platform. If not, an invitation to join the platform is sent. If/when the partner is already registered, an invitation to link with the employer is sent.
Once linked, they gain access to the agency dashboard, enabling them to manage their operations with the employer - which is you in this case. Additionally, agencies can be unlinked and relinked as needed through CredCorp.
CredCorp is shipped with two additional portals i.e. the Candidate portal and Agency portal.
Once an employer purchases the subscription, they get access to all the three portals and additional features that come along with CredCorp.
So, to answer this question, No! There are no additional costs for BGV vendors signing up for CredCorp agency portal.
Once an employer purchases the subscription, they get access to all the three portals and additional features that come along with CredCorp.
So, to answer this question, No! There are no additional costs for BGV vendors signing up for CredCorp agency portal.
The system is designed with three distinct portals: one for employers, one for candidates, and one for agencies. Each portal digitizes the entire workflow, shifting it from manual processes to an efficient, streamlined digital experience.
While the features of the employer portal (CredCorp) are distinctly outlined on the page, here are the details for the other two:
While the features of the employer portal (CredCorp) are distinctly outlined on the page, here are the details for the other two:
- Candidate Portal: Candidates are granted temporary access to upload their documents, using candidate portal with built-in OCR document capture for easy and accurate document collection.
- Agency Portal: Used by BGV vendors to manage verification workflows and client communication.
All sensitive information is end-to-end encrypted both in transit and at rest, and the platform follows GDPR and DPDP compliant practices to protect personal and candidate data.
With CredCorp, you can easily track any case or related activity from a single, centralized dashboard.
The system is designed with three distinct portals: one for employers, one for candidates, and one for agencies. Each portal digitizes the entire workflow, shifting it from manual processes to an efficient, streamlined digital experience.
Document collection is handled seamlessly through the candidate portal, eliminating the need for email, zip files, or communication over WhatsApp.
Once a document is submitted, it is automatically assigned (optionally enabled via CredCorp) to the agency via the agency portal. From there, every action the agency takes is recorded with a timestamp for full transparency.
Employers can track all these activities in real-time via the CredCorp dashboard, ensuring complete visibility throughout the entire process.
The system is designed with three distinct portals: one for employers, one for candidates, and one for agencies. Each portal digitizes the entire workflow, shifting it from manual processes to an efficient, streamlined digital experience.
Document collection is handled seamlessly through the candidate portal, eliminating the need for email, zip files, or communication over WhatsApp.
Once a document is submitted, it is automatically assigned (optionally enabled via CredCorp) to the agency via the agency portal. From there, every action the agency takes is recorded with a timestamp for full transparency.
Employers can track all these activities in real-time via the CredCorp dashboard, ensuring complete visibility throughout the entire process.